PRIVACY POLICY
This Privacy Policy is published in accordance with the provisions of the Information Technology Act, 2000, the rules made thereunder, and the Consumer Protection Act, 2019. It constitutes an electronic record generated by a computer system and does not require physical or digital signatures.
For the purposes of this Privacy Policy, wherever the context so requires, the terms “You”, “Your”, or “User” shall mean any natural or legal person who accesses or uses the website of Foodies Family Restaurant (our “Website”) or the Foodies Family Restaurant mobile application (our “App”) to browse, order, or interact with our services. The terms “We”, “Us”, and “Our” shall mean Foodies Family Restaurant.
DEFINITIONS
App(s): Refers to the Foodies Family Restaurant mobile application(s).
Device(s): Includes desktops, laptops, tablets, mobile phones, smart watches, or any electronic device used to access our services.
Force Majeure Event: Any event beyond our reasonable control such as natural calamities, fire, strikes, cyber-attacks, system failures, or government actions.
Personal Information: Information that can identify or be used to identify an individual, such as name, address, phone number, or email.
Sensitive Personal Data or Information: Includes details like passwords, financial information (bank account, card details, etc.), medical records, biometric data, or any information considered sensitive under applicable law.
Third Party: Refers to any individual or entity other than the User and Foodies Family Restaurant.
SECTION 1 – INFORMATION WE COLLECT
Personal Data Provided by You:
Information you share while placing orders, registering on our Website/App, or contacting customer support.
Information necessary for delivering food orders (name, address, phone number, payment details).
Registration via Social Media:
If you sign in through third-party platforms (e.g., Google, Facebook), we may access information such as your profile name, email, or profile picture, as permitted by your privacy settings.
Device & Technical Information:
IP address, browser type, device details, app usage data, cookies, and server logs.
Sensitive Personal Data:
Foodies Family Restaurant does not ordinarily collect or store sensitive data (like medical or biometric information) except payment-related information required for transactions, which is handled securely through PCI-compliant gateways.
SECTION 2 – USE OF YOUR INFORMATION
We use the collected data for:
Delivering and fulfilling your food orders.
Sending updates about order status, offers, or services.
Improving user experience and preventing fraud.
Complying with legal obligations.
SECTION 3 – CONSENT
By accessing our Website/App or placing an order, you consent to the collection and use of your information for the purposes described herein.
You may withdraw consent at any time by contacting us at contact@foodiesonline.in(subject to limitations under applicable law).
SECTION 4 – DISCLOSURE OF INFORMATION
We may share your personal data:
With delivery partners, payment providers, and other service providers strictly for completing your orders.
With law enforcement, regulatory bodies, or pursuant to legal obligations.
With affiliates or partners, only where necessary and in compliance with law.
SECTION 5 – PAYMENTS
All online payments are processed by PCI-DSS compliant payment gateways.
We do not store full credit/debit card details on our servers.
SECTION 6 – SECURITY
We implement reasonable security measures, including SSL encryption and tokenization, to safeguard your information. However, transmission over the internet cannot be guaranteed as 100% secure.
SECTION 7 – AGE OF CONSENT
By using our Website/App, you confirm that you are at least the age of majority in your jurisdiction.
SECTION 8 – ACCOUNT DELETION
Users may request deletion of their account and associated information by writing to contact@foodiesonline.in
SECTION 9 – COOKIES & TRACKING TECHNOLOGIES
We use cookies, web beacons, and analytics tools to:
Remember your preferences.
Improve service efficiency.
Track usage trends and advertising effectiveness.
You may disable cookies through your browser settings, but some features may not work properly.
SECTION 10 – YOUR RIGHTS
Access and review your personal information.
Request correction or deletion of your data.
Opt-out of promotional communications (emails/SMS).
SECTION 11 – CHANGES TO THIS POLICY
Foodies Family Restaurant reserves the right to update or modify this Privacy Policy at any time. Updates will be posted on our Website/App with the “Last Updated” date.